COOKIE POLICY

 

OVERVIEW

This e-commerce website: en.needen.lu ("Website") and the brand Needen® are operated under licence by:

NEEDEN EUROPA S.L., a Spanish company, incorporated in the Commercial Register of Barcelona, with company number (NIF) B-67329508, and registered office at Via Laietana 47, 2-2, 08003 Barcelona, Spain ("Needen").

Needen contact details are:

  • Telephone: 800 81 633
    • Monday to Friday
    • Friday : 10h-14h (english)
  • Contact Form

 

Needen is part of the Netenders Group, whose parent company is Netenders Holding S.L. (NIF B02794154), located at Via Laietana 47, 2-2, 08003 Barcelona, Spain.

This Website is hosted by:

Google Cloud Platform (GCP) servers located in the Netherlands. Specifically, our servers are hosted in the Google Cloud data centre in Eemshaven, Groningen.

On this Website, the terms "we", "us" and "our" refer to Needen, and the terms "you" and "your" refer to the user of and/or the purchaser from this Website, as the case may be.

For accessing and using the Website, you give consent for Needen to use cookies in accordance with your preferences declared through the cookies settings panel.

We are committed to protecting your privacy and ensuring the security of your data. We will periodically review and update this policy as appropriate.

To obtain more information on the processing of the identifying details obtained through the use of cookies, we invite you to thoroughly review our Privacy Policy.

For further information on the general terms governing the use of this Website and the purchase of products, we invite you to thoroughly review our Terms and Conditions.

 

WHAT ARE COOKIES? 

Cookies are files which store and recover information on the user’s browsing or use of a website. 

Needen uses own and third party cookies for analytical and personalisation purposes on our Website, which help us to improve the functionality of the site and enable the operation and provisions of the services offered on it. By "cookies" we are also referring to other similar technologies used to install and/or collect information on or from your device such as flash cookies, web beacons or bugs.

 

WHAT TYPES OF COOKIES ARE THERE? 

The classification of cookies into a series of categories is explained below:

  • According to the entity that manages them:

    • Own cookies: these are sent to the user’s terminal from equipment or a domain managed by their owner, from which the service requested by the user is provided. 

    • Third party cookies: these are sent to the user’s terminal from equipment or a domain not managed by their owner, but by another entity and are used to analyse website traffic.

 

  • According to how long they remain activated:

    • Session cookies: allow data to be collected and stored while user access to a web lasts and disappear at the end of the session. 

    • Persistent cookies: the data collected remain stored in the terminal and can be accessed and processed for a determined period.

 

  • According to their purpose:

    • Essential cookies (technical): these allow browsing and the use of the various existing options or services, which are basic for the functioning of a website. They also enable the use of certain supplements which complete the website functions and allow the addition of security elements, identify the user session, enable payment platforms, etc.

    • Functionality cookies (preferences or personalisation): these can record information so that the user accesses the service with certain characteristics such as, for example, language, the number of results to show when searching, the aspect or content of the service depending on the type of browser used to access the service, etc.

    • Analytical cookies (performance or measurements): these allow a follow-up and analysis of user behaviour on the websites to which they are linked, including a quantification of the impact made by ads.

    • Advertising cookies (targeting): these store information on user behaviour obtained through continuous observation of browsing habits, allowing a specific profile to be developed in order to offer specific advertising.

 

WHAT TYPES OF COOKIES ARE USED ON THE WEBSITE?

  • Own cookies

    • Session 

    • Persistent

    • Essential

    • Functionality

    • Analytical

 

 

You can obtain information on the transfers to third countries made, where appropriate, by third parties in their respective privacy and/or cookie policies. In compliance with the EU-GDPR, all international data transfers, whether to third countries or international organisations, will only be conducted in strict accordance with the provisions outlined therein. This ensures that necessary safeguards and protections are implemented, guaranteeing the security and privacy of personal data throughout the transfer process.

 

GOOGLE ANALYTICS 4

A special mention should be made of the new version of the analysis tool Google Analytics 4 (GA4). In relation to your privacy, GA4 has implemented changes to comply with data protection regulations.

Subject to your consent, we will use GA4 for statistical purposes to understand how you interact with our Website without Google personally identifying each visitor. In this regard, please note that GA4 does not record or store IP addresses on any server but uses an event and parameter-based metrics model, which is the information it records on domains and servers in the EU. In this way, greater protection of User privacy is ensured.

GA4 collects only granular data on approximate location and device characteristics within this context. Furthermore, GA4 will only include estimated data of Users who have consented to the use of identifiers.

In addition, we would like to inform you that we have enabled Google Analytics Advertising Features, from which you can opt-out by installing the Google Analytics Opt-out Browser Add-on on your device, via the following link: https://tools.google.com/dlpage/gaoptout/.

For more information, you can visit Google Analytics' Privacy Policy by clicking the following link: https://policies.google.com/privacy?hl=en.

 

HOW DO I ALLOW OR BLOCK COOKIES?

You can set the conditions for cookies through the settings panel provided in the Website upon access. 

Your consent is necessary for the use of non-essential cookies. You have the option in the settings panel  to accept or reject non-essential cookies. This panel allows users to accept, reject, or configure cookies according to their preferences.

Additionally, you can consult the options and instructions given by your browser:

 

These browsers are subject to updating and alterations, so that we cannot guarantee that they are fully adjusted to your browser version. 

You must remember that if third-party cookies are accepted, they can only be removed by using the browser options. In the event that you disable the use of cookies, you can continue using the Website but may find that the use of some of the services is limited. 

 

WHO USES YOUR INFORMATION STORED IN COOKIES?

The information stored in cookies on our platform is used by us and other company members of the Netenders Group, except for "third-party cookies" that are used by our trusted service providers and partners. These third-party cookies are managed by external entities that provide services to improve your browsing experience on our platform by tailored offers, with appropriate safeguards to ensure the security of your data.

 

USER RIGHTS

To modify your selected cookie preferences, you can access your Cookie Settings at any time. This will allow you to review and adjust your choices regarding the types of cookies you would like to allow or block.

Under the EU-GDPR, you have the right to access, rectify, delete, portability, oppose, and restrict the processing of your data collected through cookies. You can exercise these rights by sending us an email to data@netenders.com or a post to the following address: Netenders Holding S.L. - Via Laietana 47, 2-2, 08003 Barcelona, Spain.

 

NEED FURTHER ASSISTANCE?

For more information, please contact us via our Contact Form

 

Last update, July 2024.

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